Neuralink AI Privacy Policy

Information We Collect

To deliver a functional and secure trading analytics environment, we process specific categories of user data. When you register or interact with our platform, we collect identity and contact information, including your name, email address, and phone number. We also maintain account and profile data, along with necessary verification data where applicable to fulfill security protocols.

Technical Data and Platform Usage

Our systems automatically record device and technical identifiers, such as your IP address, browser type, and operating system. We gather usage analytics to monitor how you navigate the platform. If you utilize our market integration features, we may process trading-related activity metadata and transaction details, though this does not imply that we maintain custody of your digital assets. We also retain support communications and routine security logs.

Lawful Bases and Purposes for Processing

We handle your personal data in accordance with applicable data protection frameworks in Ireland. Our lawful bases for processing include the performance of our contract with you to provide platform access, our legitimate interests in optimizing system performance and preventing fraud, and compliance with legal obligations. Where appropriate, we may rely on your consent.

We utilize your information for operational purposes such as user onboarding, account authentication, and customer support. Data is essential for security monitoring and fraud prevention. Service improvement relies on aggregated analytics. Any marketing communications are managed strictly through user preference settings, allowing you to opt-in or opt-out at your discretion.

Data Sharing and International Transfers

Neuralink AI does not sell your personal information. We share data only with trusted third-party categories necessary for platform operations. These include cloud hosting processors, analytics providers, customer support tooling, and, where applicable, verification or payment partners. We do not disclose data to external vendors for their independent marketing use.

If platform operations necessitate international transfers of your data outside your jurisdiction, we implement general safeguards, typically through standard contractual clauses or similar legal mechanisms, to ensure your information remains protected.

Retention and Security Measures

We retain your information only for the duration required to fulfill the operational purposes outlined in this policy or to meet statutory record-keeping obligations. Regarding data protection, we deploy reasonable technical and organizational security measures, such as encryption and access controls, to safeguard your account. However, no digital platform can provide absolute guarantees against unauthorized access or cyber threats.

Your Privacy Rights

Depending on your jurisdiction, you may hold specific rights regarding your personal information. These generally include the right to access the data we hold about you, request corrections to inaccurate information, and request the deletion of your account data. Where applicable, you may also restrict processing, object to specific data uses, or request data portability.

To exercise these rights or submit a privacy-related inquiry, please contact us. We will require specific identity verification steps to process your request securely and aim to provide response expectations upon receipt of your inquiry.

Updates to this Policy

We may periodically revise this Privacy Policy to reflect technical updates or regulatory changes. Significant modifications will be communicated through the platform or via email.

Company Address: 12 Custom House Plaza, IFSC, Dublin 1, Ireland

Phone: +353 1 555 0199

Support Email: [email protected]